Mental Health Rules
About Us
At Mental Health Rules, we believe mental health support should be as accessible & normalised as physical first aid. Just as Australians are trained to respond to physical emergencies, we empower RTOs nationwide to deliver accredited mental health training that equips workplaces, managers, staff and individuals with the key skills to recognise and respond to mental health crises with confidence, empathy & evidence-based practice.
Nationally Accredited Mental Health Training
Australia’s newest accredited course in mental health crisis response.
Evidence-Based &
Industry-Driven
Developed with experts in mental health, policing, health & vocational education.
Practical Skills For Real
Impact
Train learners to recognise the signs, respond to crises &
manage risks
Exclusive Licensing for
RTOs
Licensed only through Mental Health Rules with full
resources & support.
About Mental Health Rules
Our Story
Mental Health Rules was founded with a clear mission: to bridge the gap between awareness and action in workplace mental health support. We recognised that while mental health conversations were becoming more common across Australian workplaces and within the community, there was a critical shortage of practical, accredited mental health training courses that gave people the skills to actually help when someone was in crisis.
As the official course owner of the 11379NAT Course in Initial Response to a Mental Health Crisis, we’ve developed Australia’s newest nationally accredited course specifically designed for mental health crisis response.
This isn’t just another awareness program—it’s a comprehensive, skills-based training program that transforms how Australians respond to mental health challenges in the workplace and beyond.
Leading Provider of Accredited Mental Health Support Training
What Makes Us Different
Mental Health Rules holds exclusive ownership of the 11379NAT Course, accredited by ASQA and the National VET Regulator. We’re setting the national standard for mental health crisis response education in Australia and want to empower your RTO to deliver this course to students nationwide.
Our one-day accredited mental health support course delivers the nationally recognised unit NAT11379001 Identify and Respond to Mental Health Crisis Situations, providing learners with a certification that’s valued and recognised across all Australian states & territories.
Our Mental Health Course Program Snapshot:
Duration
Full Day
(9am–3pm)
Delivery
Face-to-Face
Training
Certification
11379NAT Course in Initial Response to a Mental Health Crisis
Industry Consultation & Development
Developed In Collaboration
With Industry Experts
This accredited mental health crisis training program has been developed in accordance with RTO standards and informed by extensive industry consultation. Subject matter experts were engaged from multiple sectors, including nursing & allied health, mental health services, Indigenous community support, military services and frontline emergency responders.
Their contribution ensures the course content is current, evidence-based and aligned with industry expectations, workplace needs and community wellbeing outcomes.
Training Options
Training Pathway For Australian
Registered Training Organisations
Add Accredited Mental Health Training to Your Scope
As an RTO, you can expand your offering by licensing the 11379NAT Course in Initial Response to a Mental Health Crisis (includes the accredited unit NAT11379001 Identify and Respond to Mental Health Crisis Situations) through Mental Health Rules. By adding this course to your scope, you can give your organisation a competitive advantage in delivering sought-after & nationally recognised mental health training courses to your students.
Benefits for RTOs:
- Attract new learners with a high-demand accredited mental health course
- Support employers in meeting WHS obligations on psychosocial hazards
- Strengthen your scope with a course backed by the National VET Regulator
- Access fully developed learner guides, assessments, and training resources
RTO Licensing:
Add this nationally accredited course to your official scope.
Upskill Your Students:
Provide classroom, workplace & simulated learning environments.
Evidence-Based & Expert-Driven Mental Health Course
We didn’t develop this course in isolation. Our training has been created in collaboration with experts from:
Expand Your Scope With Accredited Mental Health Training
Partner with Mental Health Rules to deliver Australia’s newest nationally recognised course in mental health crisis response. Add the 11379NAT Course to your scope today!
Our Framework
The Mental Health RULES Action Plan
Recognise
Identify the early signs and symptoms of a mental health problem through observable changes in behavior, mood & functioning.
Key Indicators:
- Persistent sadness or irritability
- Withdrawal from social activities
- Changes in sleep patterns
- Reduced performance at work/school
Understand
Comprehend societal and cultural influences, communication techniques & risks to provide support tailored to individual needs.
Key Indicators:
- Cultural context and backgrounds
- Changes in personal belief systems
- Risk assessment techniques
- Communication barriers
Listen
Practice empathetic, non-judgmental listening to assist with de-escalation and create a safe space where honest conversation can happen.
Key Indicators:
- Active listening strategies
- Validation of feelings and experiences
- Open-ended questioning
- Creating psychological safety
Encourage
Guide individuals toward appropriate professional assistance, resources & support services to ensure they receive proper care and treatment.
Key Indicators:
- Identify relevant resources
- Navigate support systems
- Address help-seeking barriers
- Respect individual autonomy
Suggest
Offer effective coping strategies and self-care practices to promote wellness and recovery, empowering individuals with practical tools they can use immediately.
Key Indicators:
- Offer practical coping strategies
- Promote self-care routines that support overall wellbeing
- Empower individuals to choose strategies that fit their needs
- Provide simple tools for immediate use
Our Mission
Creating Safer Workplaces & Communities Across Australia
We exist to create safer, more supportive workplaces and communities across Australia by making accredited mental health training accessible to RTOs nationwide.
Our nationally accredited mental health support program equips trainers to deliver evidence-based education that empowers participants to recognise, respond to & support individuals experiencing a mental health crisis with confidence.
2 in 5 Australians will experience a mental health disorder in their lifetime, with 1 in 5 experiencing one in the past year alone. These aren’t just statistics—they’re our colleagues, friends, and family members.
Our mission is to ensure that when someone experiences a mental health crisis, there’s always someone nearby with the skills to help.
Compliance & Safety
Our Commitment To Compliance & Safety
Mental health in the workplace isn’t just a wellbeing issue—it’s a legal responsibility. Our training aligns with:
Work Health and Safety Act 2011
(including 2023 psychosocial hazard amendments)
Safe Work Australia's Model Code of Practice
Managing Psychosocial Hazards at Work
Why Choose Us
Why Partner With Mental Health Rules?
Exclusive Licensing
Only Mental Health Rules can license this accredited course to RTOs.
Quality Assured
Accredited by ASQA and the National VET Regulator.
Industry-Driven
Built with input from mental health organisations, policing & VET specialists.
Compliance Support
Helps employers and RTOs meet WHS obligations on psychosocial hazards.
Who We Serve
Who Is This Mental Health Training Course Designed For?
Our crisis mental health training program is designed for a wide range of industries & roles. Our course is designed for:
Registered Training Organisations (RTOs)
Looking to expand their scope with high-demand, nationally recognised mental health training courses.
Organisations & Employers
Committed to building psychologically safe workplaces and meeting their duty of care obligations (delivered through an RTO).
Corporate Trainers & Assessors
Seeking accreditation to deliver mental health crisis response training with confidence and compliance.
HR Teams, Managers, and WHS Professionals
Who need practical skills to support their teams through mental health challenges (delivered through an RTO).
Our Impact
Our Approach To Mental Health Training
Since launching, Mental Health Rules has become part of a national movement to transform how Australia responds to mental health challenges. Through our RTO licensing model, we’re enabling registered training organisations and their trainers across the country to deliver accredited mental health support training that:
Reduces stigma around mental health issues
Equips thousands of Australians with life-saving skills
Creates ripple effects throughout communities
Contributes to mental health literacy nationwide
Helps organisations meet their psychosocial hazard obligations
Quality Assurance You Can Trust
ASQA Approved
Accredited by the Australian Skills Quality Authority
Industry Endorsed
Recognised by mental health and workplace safety sectors
National VET Regulator Accredited
Quality assured for 2025–2030
Exclusive Licensing
Only Mental Health Rules can license this course to RTOs
Our Passion
Licensing Opportunities For RTOs
To Deliver Accredited Mental Health Courses
Our full-day training sessions (9am–3pm) combine interactive learning experiences, role-play simulations, case studies, and skills assessments to ensure participants leave with genuine confidence in their ability to respond to mental health crises. We believe effective mental health training must be:
Practical
Focused on real-world skills, not just theory.
Empathetic
Delivered with compassion and cultural sensitivity.
Evidence-Based
Grounded in research and best practice
Accessible
Designed to suit different learning needs.
Our Process
How It Works
Register To Purchase
Apply to add the accredited 11379NAT Mental Health Crisis Course to your RTO’s scope.
Access Materials
Get full access to course content, training resources & assessment tools.
Deliver With Support
Run accredited mental health training sessions backed by guidance from our expert team.
Join The Mental Health Rules
Movement Today!
If you’re an RTO looking to add Australia’s newest accredited mental health crisis response course to your scope, we’re here to support you. Together, we can build a country where mental health support is as instinctive and effective as physical first aid, and where no one facing a mental health crisis has to face it alone.
Get In Touch
Contact Our Team
Have questions or need more information about our training programs? Our team is here to help you get your mental health course on scope!
Contact Information
- Phone: 0417 900 942
- Address: Level 3, Unit 6/9 Frinton Street, Southport QLD 4215
- Email: enquiries@mentalhealthrules.com.au
- Hours: Monday – Friday | 9AM – 5PM AEST
Need Immediate Mental Health Support?
- Lifeline
- Beyond Blue
- Kids Helpline
- In an emergency
- 13 11 14
- 1300 22 4636
- 1800 55 1800
- 000